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How 98ok Handles Your Personal Information

Your privacy matters to us, and this page explains exactly what data we collect when you use 98ok, how we store it, and what rights you have over it. Access and use of this platform depends on your local law and eligible regions.

Data you controlSecure account storageClear contact pathBangladesh-accessible support

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What We Collect and Why We Collect It

98ok Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

When you open an account with us, we collect the information needed to run it — your name, contact details, and the payment method you choose, whether that is bKash, Nagad, or Rocket. We use this to process your deposits and withdrawals, verify your identity, and

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keep your account secure. We do not sell your personal data to third parties. Transaction records tied to your bKash or Nagad wallet are retained for the period required by applicable financial regulations, after which they are deleted or anonymised. Cookies on our site track session
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activity and preferences — not browsing history outside 98ok. You can clear or block cookies through your browser settings, though some account features may not work without them. If you access 98ok from Bangladesh, your data is handled in line with applicable local law and the
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eligible regions we serve. We may update this policy when our practices change, and we will notify you through your registered contact details when that happens.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

DATA HANDLING DETAIL

How We Protect and Manage Your Information

We use SSL encryption across all account pages and payment flows, so data moving between your phone and our servers stays protected. Here is how we handle the four areas that matter most to your privacy.

Payment Data Security

Deposits and withdrawals via bKash, Nagad, and Rocket are processed over encrypted connections. We store only the reference needed to reconcile your account — never your full wallet PIN or credentials.

Cookie and Session Data

Session cookies keep you logged in across your browser and mobile. We do not use tracking cookies to follow you outside 98ok, and you can review cookie preferences in your account settings.

Data Retention

Account data is kept for as long as your account is active and for the period required after closure under applicable regulations. You can request deletion once your account is closed and all balances are settled.

Requesting Changes

To correct inaccurate data or request a full export of what we hold on you, contact support with your account ID. We will confirm receipt and process the request in line with applicable local law.

PRIVACY CONTACT

Reach Us About Your Data

If you want to request a copy of your data, ask us to delete it, or raise a concern about how we have handled your information, our support team is the right place to start. We aim to respond to all data-related requests within a reasonable timeframe. Availability depends on your local law and eligible regions.

Live Chat Open the chat widget inside your account dashboard to reach our support team directly — the fastest path for data queries.

Email Support Send your data request or privacy concern to our support address. Include your registered account details so we can locate your record quickly.

Account Settings Some data preferences — like communication opt-outs and cookie choices — can be managed directly inside your account settings without contacting us.

Common Questions About Your Privacy at 98ok

Real questions from people who want to understand how their data is used before they open an account or make a deposit.

We collect your name, contact details, and the payment method you register — such as bKash or Nagad. We use this to verify your identity and process transactions on your account.

We do not sell your data. We share it only with payment processors like bKash, Nagad, and Rocket as needed to complete transactions, and with service providers bound by confidentiality obligations.

We keep your data while your account is active and for the period required by applicable financial regulations after closure. Once that period ends, data is deleted or anonymised.

Yes. Contact our support team with your account ID and request a data export. We will confirm receipt and send your data in line with applicable local law and eligible region rules.

Close your account and settle any remaining balance, then submit a deletion request through live chat or email support. We will process it once the mandatory retention period under applicable regulations has passed.

We store only the transaction reference needed to reconcile your account. Your full bKash or Nagad wallet credentials and PIN are never stored on our systems.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoTerms & Conditions InfoAviator Fast Round

How 98ok Handles Your Personal Information

How We Protect and Manage Your Information

Payment Data Security

Cookie and Session Data

Data Retention

Requesting Changes

Reach Us About Your Data

Common Questions About Your Privacy at 98ok

01 What personal data does 98ok collect when I register?

02 Does 98ok share my data with third parties?

03 How long does 98ok keep my account data?

04 Can I request a copy of the data 98ok holds on me?

05 How do I ask 98ok to delete my personal data?

06 Are my bKash or Nagad payment details stored by 98ok?

Privacy Policy

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